Clients
Operational Performance Update: March 2023
November 15, 2022
Performance Update
This is a transparent view of our operational performance updates for March 2023.
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This is a transparent view of our operational performance updates for March 2023.
1 minute and 34 seconds
Our average time to answer an incoming call this month was 1 minute and 34 seconds.
12 minutes and 21 seconds
Our average wait time this month to be seen for an appointment was 12 minutes and 21 seconds which is higher than we'd like, so our team is working together to improve this.
95% satisfaction
Our clients rate us 95% satisfied.
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