Clients
Operational Performance Update: July 2023
November 15, 2022
Performance Update
This is a transparent view of our operational performance updates for July 2023.
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This is a transparent view of our operational performance updates for July 2023.
2 minutes and 26 seconds
Our average time to answer an incoming call this month was 2 minutes and 39 seconds.
9 minutes and 11 seconds
Our average wait time this month to be seen for an appointment was 9 minutes and 11 seconds, and our team is working to lower this to improve our client experience.
95% satisfaction
Our clients rate us 95% satisfied.
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