Operational Performance Update: July 2023

November 15, 2022
Performance Update

This is a transparent view of our operational performance updates for July 2023.

2 minutes and 26 seconds

Our average time to answer an incoming call this month was 2 minutes and 39 seconds.

9 minutes and 11 seconds

Our average wait time this month to be seen for an appointment was 9 minutes and 11 seconds, and our team is working to lower this to improve our client experience.

95% satisfaction

Our clients rate us 95% satisfied.

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