Clients
Operational Performance Update: September 2023
November 15, 2022
Performance Update
This is a transparent view of our operational performance updates for September 2023.
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This is a transparent view of our operational performance updates for September 2023.
1 minute and 43 seconds
Our average time to answer an incoming call this month was 1 minute and 43 seconds.
11 minutes and 7 seconds
Our average wait time this month to be seen for an appointment was 11 minutes and 7 seconds, and our team is working to lower this to improve our client experience.
95% satisfaction
Our clients rate us 95% satisfied.
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