Operational Performance Update: December 2022

November 15, 2022
Performance Update

This is a transparent view of our operational performance updates for December 2022.

1 minute 25 seconds

Our average time to answer an incoming call this month was 1 minute and 25 seconds.

17 minutes and 58 seconds

Our average wait time this month to be seen for an appointment was 17 minutes 58 seconds which is higher than we'd like so our team is working together to improve this.

95% satisfaction

Our clients rate us 95% satisfied.

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