Operational Performance Update: November 2022

November 15, 2022
Performance Update

This is a transparent view of our operational performance updates for November 2022.

1 minute 31 seconds

Our average time to answer an incoming call this month was 1 minute and 31 seconds.

12 minutes and 41 seconds

Our average wait time this month to be seen for an appointment was 12 minutes 41 seconds which is below our rolling average of 15 minutes from the past 3 months.

95% satisfaction

Our clients rate us 95% satisfied.

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