Clients
Operational Performance Update: November 2022
November 15, 2022
Performance Update
This is a transparent view of our operational performance updates for November 2022.
This is a transparent view of our operational performance updates for November 2022.
1 minute 31 seconds
Our average time to answer an incoming call this month was 1 minute and 31 seconds.
12 minutes and 41 seconds
Our average wait time this month to be seen for an appointment was 12 minutes 41 seconds which is below our rolling average of 15 minutes from the past 3 months.
95% satisfaction
Our clients rate us 95% satisfied.
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