Clients
Operational Performance Update: January 2023
November 15, 2022
Performance Update
This is a transparent view of our operational performance updates for January 2023.
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This is a transparent view of our operational performance updates for January 2023.
1 minute 37 seconds
Our average time to answer an incoming call this month was 1 minute and 37 seconds.
12 minutes and 6 seconds
Our average wait time this month to be seen for an appointment was 12 minutes 6 seconds which is higher than we'd like so our team is working together to improve this.
95% satisfaction
Our clients rate us 95% satisfied.
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