Clients
Operational Performance Update: February 2023
November 15, 2022
Performance Update
This is a transparent view of our operational performance updates for February 2023.
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This is a transparent view of our operational performance updates for February 2023.
1 minute 45 seconds
Our average time to answer an incoming call this month was 1 minute and 45 seconds.
13 minutes and 15 seconds
Our average wait time this month to be seen for an appointment was 13 minutes 15 seconds which is higher than we'd like, so our team is working together to improve this.
95% satisfaction
Our clients rate us 95% satisfied.
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