Clients
Operational Performance Update: April 2023
November 15, 2022
Performance Update
This is a transparent view of our operational performance updates for April 2023.
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This is a transparent view of our operational performance updates for April 2023.
1 minute and 28 seconds
Our average time to answer an incoming call this month was 1 minute and 28 seconds.
10 minutes and 4 seconds
Our average wait time this month to be seen for an appointment was 10 minutes and 4 seconds which is higher than we'd like, so our team is working together to improve this.
95% satisfaction
Our clients rate us 95% satisfied.
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